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Position Title:Flatbed Business Development Specialist

Position Type: Regular - Full-Time ​

Requisition ID: 6565

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.


We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.


About the Role

Flatbed Business Development Specialist

Toronto, ON


The Business Development Specialist is responsible for the reduction of empty miles and filling backhaul on Flatbeds. Additionally responsible for the acquisition of net new accounts and lead generation for National Accounts Team. The purpose of this impact role is to increase communication, generate revenue, support Operations and further grow Day & Ross Flatbed.


How You’ll Help

  • Build and maintain strong professional relationships with clientele; establish a high level of personal credibility with key client business partners in assigned account base
  • Research and gain an understanding of the clients’ industries; understand client business strategies and challenges
  • Identify, develop, and close new solution opportunities that result in substantial growth in Day & Ross shares, revenues and margins
  • Mine inactive accounts and existing accounts to uncover opportunity
  • Manage day-to-day relationship of assigned customer base by developing a high value-add relationship with key decision maker/buyer
  • Work closely with the Operations Group in order to anticipate load requirements
  • Build a solid tap account list; identify short-term and long-term sales, retention and expansion of existing business and net new opportunities
  • Provide prospects/accounts with the benefits, pricing, transit time and any other information needed to secure the business
  • Maintain data in Customer Relationship Managements system


Your Skills & Experience:

  • Post-secondary education, preferably in logistics or business administration
  • A suitable combination of education and experience may be considered
  • Minimum 3 years’ experience in transportation or operations
  • Flatbed sales experience required
  • Regional experience and connection within the Ontario client base
  • US Flatbed experience an asset
  • Proactive thinker with the ability to correctly anticipate and identify customer needs, decisively solve problems, generate new ideas and implement plans to meet customer requirements
  • Continuous improvement approach
  • Must be proficient in MS Outlook, Excel & Word; web based programs, AS400 – an asset; must possess the aptitude for learning new programs
  • Strong customer service focus, relationship building skills and conflict resolution skills
  • Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
  • Exceptional judgment and decision making
  • Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
  • Strong organizational and time management skills, including the ability to work under pressure in a fast-paced , deadline-driven setting
  • Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
  • Ability to work independently and to collaborate with others to meet customer expectations
  • May be required to visit other locations, including offices, terminals, maintenance shops, etc. 


To apply, visit the Careers page on our website at dayross.com.


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross Transportation Group fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation     

Location(s): Toronto || CA - Canada : Ontario : Brampton || CA - Canada : Ontario : Markham || CA - Canada : Ontario : Mississauga || CA - Canada : Ontario : Toronto || CA - Canada : Ontario : Woodstock 

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