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Position Title:Operations Manager

Position Type: Regular - Full-Time ​

Requisition ID: 9948

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far.

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.


For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role

Operations Manager

Winnipeg, MB


As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
  • Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
  • Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
  • Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
  • Recognize risks and problems and work collaboratively with others to practical and speedy resolution.
  • Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 


Your Skills & Experience:

  • Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education.
  • Trained in the Transportation of Dangerous Goods
  • WHMIS certified.
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
  • Experience leading a team of front line employees, managers, and supervisors
  • Contributing to the development of and managing to an annual operating budget.



Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation

Location(s): CA - Canada : Manitoba : Winnipeg 

Apply now »