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Position Title:Operations Supervisor

Position Type: Regular - Full-Time ​

Requisition ID: 6023

Company: Day & Ross Inc.   


Let’s grow together. 
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. Right now, we’re expanding our business, and there’s never been a better time to join our team and grow your career along with us.
We got our start hauling potatoes in 1950, and today we have more than 8,000 employees, drivers and owner operators. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018, 2019, and 2020. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.


About the Role

Operations Supervisor


Victoria, BC


As an Operations Supervisor, you will be responsible for supervising overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help
•    Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
•    Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
•    Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
•    Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
•    Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
•    Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
•    Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
•    Ensure the schedule for the terminal is followed.  
•    Work with the Terminal Manager to track monthly performance stats for the dock.
•    Other duties as required.
Your Skills & Experience:
•    Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education.
•    Trained in the Transportation of Dangerous Goods.
•    Minimum of five years’ experience in the transportation industry.
•    Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training.
•    Advanced communication skills, particularly verbal.
•    Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners.  Experience using AS400, a strong asset.
•    Strong interpersonal skills including customer focus.
•    Results driven.
•    Appropriate sense of urgency.
•    Strong sense of safety; training and experience in similar safety sense environments a strong asset.
•    Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset.

Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted.


As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Location(s): CA - Canada : British Columbia : Victoria 

Apply now »