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Position Title:Shipping Supervisor

Position Type: Regular - Full-Time ​

Requisition ID: 21227 




This position is responsible for the supervision of shipping and receiving operations of 12- 20 warehouse operators.   This includes the functions of oversight in Warehousing, shipping/ receiving procedures, and ensuring the safety of all employees while utilizing systems of WMS Warehouse Management Systems and SAP inventory control and billing. Oversight includes team building, appraising employees, setting goals for employees while approving of pay and administering follow-up coaching, and or in certain cases administering discipline.   Serves as a change agent and facilitator of continuous improvement processes. 




  • Institute a safe workplace ensuring the safety of all employees, including compliance with forklift operating guidelines
  • Oversight and Supervision of Shipping and Warehousing activities for the shift crew
  • Ensuring daily activities are in compliance with all McCain shipping / receiving procedures,  regulatory bodies of HACCP, customer audits,  Fire commissioners office, environmental agencies( ISO)
  • Effective Communication to ensure shift goals are discussed, ensuring issues are communicated and addressed
  • Policy Deployment including revisions to existing and implementing change required of outdated procedures
  • Approving of employee's time for wages, vacation time administration of crew, administering coaching and appraising employees and administering discipline if needed
  • Work towards shift goals in Safety, shipping, and receiving schedule compliance and facilitate efficient practices in working to meet shift productivity and forklift totaltrax goals



  • Key Measure shift loading/unloading adherence to TMS
  • Good Communication and Leadership monitored by Our voice, shift startup meetings, shift hand-off meetings, and resolving of employee issues including addressing absenteeism and ensuring staffing levels adequate for shipping / receiving operations
  • Efficient loading crews with minimal issues regarding timely loading, timely receiving, the accuracy of orders, and accuracy of inventory and fulfillment of shift metric goals.  Must be visible throughout the shift on the warehouse floor following up on tasks and supervising duties.




  • 3 years’ experience in a variety of supervisory roles with focus on Shipping, Receiving, and Warehousing.    Experience in roles of leading employees is considered an asset.
  • WMS knowledge, including strong leadership and coaching skills along with the ability to manage multiple priorities is required
  • Strong communication skills required, managing and responding to e-mail volume
  • Experience and ability to problem solve, analyze trends, Coach and lead to facilitate McCain's shift goals
  • Must oversee refrigeration operations on the assigned crew and is recommended incumbent has or obtains an ammonia class refrigeration certificate.


Skills Required:

  • Leadership
  • Preservation of Cold Stores,  Racking, and Forklift equipment
  • Time and Priority Management
  • Good communication
  • Problem-Solving
  • Coaching
  • Interpersonal skills
  • Assertiveness in assigning tasks
  • Resolving issues


Key Competencies:                                                                                  

  • Ensures Accountability, Drives Engagement, Drives Results, Collaboration, and Customer Focus




  • Key internal relationships: Warehouse Manager, Senior Supervisor, Production Shift Supervisor, Shipping Lead Hand, and Shipping Planner
  • Key external relationships: External trucking companies, Logistics teams, Shunting and Rail providers, logistics and customer Service
  • Job is primarily performed in a cold environment of -18C and 12-hour shift work on a 28 days cycle is required


The above information indicates the general nature and level of work performed by employees within this classification.  It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job




McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace.  As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. 
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
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Job Family: Manufacturing; Supply Chain & Logistics

Location(s): CA - Canada : Manitoba : Portage la Prairie || CA - Canada : Manitoba : Carberry || CA - Canada : Manitoba : Winnipeg  

Company: McCain Foods (Canada) 

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