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Position Title:Dock Lead Hand

Position Type: Regular - Full-Time ​

Requisition ID: 8101

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.


We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role

Dock Lead Hand

Ottawa, ON


As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims.


How You’ll Help

  • Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life.
  • Load and unload cargo
  • Promptly report all incidents or accidents to supervisor
  • Ensure proper use of protective gear and safe operation of machinery.
  • Report continuing performance and attendance issues to supervisor
  • Answer questions and coach team members on all dock area processed or equipment operation.
  • Maintain records and documents as required
  • Assist in training workers on equipment operation and company safety policies and procedures.
  • Effectively communicate issues to supervision, management and other leads/employees
  •  Assist whenever necessary and other duties that may be assigned.



Your Skills & Experience:

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Forklift certified
  • Trained in the Transportation of Dangerous Goods
  • WHMIS certified
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • Able to work with little supervision
  • Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
  • Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation     

Location(s): CA - Canada : Ontario : Ottawa 

Apply now »