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Position Title:Inside Sales Representative

Position Type: Regular - Full-Time ​

Requisition ID: 12531

Grade: Grade 03  

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far. 
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators. 


We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.


About the Role
Inside Sales Representative 
Montreal, QC

The Inside Sales Representative professional will be responsible for retention and churn reduction of assigned account base for The Day & Ross Transportation Group. Additionally for the acquisition of net new accounts for General Freight and lead generation across all divisions.


As an Inside Sales Representative, you will be responsible to maintaining good relationships with internal and external contacts.  Pleasant, professional and confident demeanor on phone and in person.
How You’ll Help

  • Aggressive and extensive cold call soliciting for new net accounts.
  • Mining of inactive accounts to uncover opportunity to reactive shipping.
  • Manage day-to-day relationship of assigned customer base by developing a high value-add relationship with key decision maker/buyer.
  • Build a solid pipeline; identify short-term and long-term sales retention expansion of existing business and net new opportunities.
  • Meet and exceed assigned sales goals.
  • Provide prospects/accounts with the benefits, pricing, transit time and any other information needed to secure the business.
  • Proactive thinker with the ability to correctly anticipate and identify customer needs, decisively solve problems, generate new ideas and implement plans to meet customer requirements.
  • Capture of accurate and complete information in Salesforce system
  • Telephone skills and manners are essential to building strong relationships with existing customers in short period.  
  • Maintain a  sales focused mind-set while using tact, courtesy, and diplomacy to gain trust of prospects when cold calling to solicit business.
  • Other related duties as may be required. 

Your Skills & Experience: 

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Two (2) years previous Transportation experience is preferred, various roles within transportation would be beneficial. 
  • A minimum of two (2) years cold call sales experience with a proven track record of success with enthusiasm for cold-calling.  
  • Must be able to handle rejection and continue towards objectives with resiliency.  
  • Must be goal oriented, self-driven to attain results regardless of the obstacles or circumstance.
  • Exceptional verbal communication skills are essential.  
  • Computer skills – accuracy, MS products, Salesforce, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • Fluent in French and English; both written and spoken
  • Able to work with little supervision


To apply, visit the Careers page on our website at dayross.com.


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Sales; Marketing; Supply Chain & Logistics; Transportation

Location(s): CA - Canada : Quebec : Montréal 

Apply now »