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Position Title:Administrative Coordinator

Position Type: Regular - Full-Time ​

Requisition ID: 7869

Company: Day & Ross Inc.   


Let’s grow together. 
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. Right now, we’re expanding our business, and there’s never been a better time to join our team and grow your career along with us.
We got our start hauling potatoes in 1950, and today we have more than 8,000 employees, drivers and owner operators. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018, 2019, and 2020. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role
Bilingual Administrative Coordinator
Lachine, QC


The Bilingual Administrative Coordinator is responsible for manifesting, scanning, POD’ing and other related duties. The purpose of this role is to support the business by looking after the administrative processes for the terminal.


How You’ll Help

  • Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
  • Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
  • Redirect documents intra- and inter-terminal as well as to customers as needed
  • Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
  • Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
  • Assist drivers with preliminary paperwork information 
  • Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
  • Gather, enter, and update data to maintain software database on daily basis as appropriate, establishs and maintain files and records 
  • Ensure that correct information about missed pickups and deliveries is rescheduled
  • Assist with data entry
  • Other related duties as may be required


Your Skills & Experience: 

  • Minimum high school education
  • Call centre/customer service training a strong asset preferably in the transportation or logistics industry
  • Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
  • Advanced communication skills, both verbal and written.  
  • Bilingual in English and French (verbal and written) required.
  • Excellent computer skills, including MS Office; previous experience with AS400 a strong asset. 
  • Excellent keyboarding skills, both speed and accuracy
  • Strong problem solving skills


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer,  Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Customer Service; General & Administration; Transportation     

Location(s): Montréal || CA - Canada : Quebec : Lachine || CA - Canada : Quebec : Laval || CA - Canada : Quebec : Montréal || CA - Canada : Quebec : Pointe-Claire 

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