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Position Title: Dispatcher

Position Type: Regular - Fulltime

Requisition ID: 11643

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far.

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.


For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.


About the Role

Dispatcher (3 positions)
Moncton, NB


The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensure customer timelines are adhered to.


How You’ll Help

  • Ensure accurate reporting.
  • Ability to co-ordinate on road repairs and service of fleet
  • Organized filing and numerous clerical duties depending on shift
  • Must be resourceful using internet and company intranet to maintain company standards
  • Must be a team player willing to participate and support all aspects of operation
  • Punctual and presentable as you will be front line in dealing with customers
  • Must have good command of English language both written and verbal.
  • Capable of using 10-4 phones along with office phones to communicate with drivers
  • Ensure on time delivery to customers
  • Scheduling drivers pick-ups and deliveries
  • Uploading and setting up of scanners
  • Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
  • Ensure driver concerns reported into dispatch are responded to and closed off within reasonable or expected timelines. 


Your Skills & Experience

  • Minimum of secondary education
  • Previous transportation, operational, or logistics experience is preferred
  • 2-3 years’ experience dispatching an asset
  • Must have a strong sense of urgency
  • Must be able to work under a flexible work schedule
  • Must be a hands on operator, trainer, coach and mentor
  • Must be able to build and maintain relationships
  • Must be a self starter


To apply, visit the Careers page on our website at dayross.com.


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation; Supply Chain & Logistics     

Location(s): CA - Canada : New Brunswick : Moncton 

Apply now »