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Position Title: Concur Admin 

Position Type: Regular - Full-Time ​

Position Location: Florenceville GTC 

Requisition ID: 28324 



McCain Foods is a global business with presence and products available in more than 160 countries around the globe. We have a significant food production network with a total of 51 production facilities globally, 95% located in rural communities.  As a privately owned family company, our values are at the heart of everything we do.


Technology is central to how we operate at McCain, and it can be a major accelerator to advance business initiatives and priorities broadly.


Position Summary


We are seeking a highly organized and detail-oriented individual to join our team as a Concur Administrator.

The ideal candidate will have a strong understanding of Concur functionalities, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

In this role, you will be responsible for the administration, configuration, and maintenance of the Concur Travel and Expense Management system.

You will also help deliver projects and enhancements, and will be responsible for resolving user challenges. You may need to partner with external vendors to manage resolution of complex problems.


Duties and responsibilities


System Administration:

  • Manage roles and user permissions within the Concur system.
  • Monitor system health and performance, troubleshooting any issues that arise.


Integration and Data Management:

  • Collaborate with IT teams to integrate Concur with other systems and tools used within the organization.
  • Manage data imports and exports, ensuring accuracy and consistency.
  • Monitor status of integrations, troubleshooting and triaging any issues that arise.
  • Maintain data integrity within Concur and resolve any discrepancies.


Configuration and Customization:

  • Configure Concur to meet our organization's specific requirements and policies.
  • Customize workflows, approval processes, and expense categories as needed.
  • Stay updated on new features and functionality releases, assessing their applicability to our organization's needs.


Policy Compliance and Enforcement:

  • Ensure compliance with corporate travel and expense policies by configuring Concur accordingly.
  • Provide guidance and support to employees on policy adherence and system usage.


Training and Ongoing Support:

  • Conduct training sessions for new users and provide ongoing support to existing users.
  • Create and maintain user documentation and training materials.
  • Act as a point of contact for technical support issues, escalating as necessary.




Education and Work Experience

  • Bachelor’s degree in Technology, Information Systems, Business Administration, or related fields.
  • Proven experience as a Concur Administrator or similar role.
  • Strong understanding of Concur functionalities, configurations, and best practices.
  • Having taken Concur Expense Administrator and Configuration Tools Training, is a plus.
  • Proficiency in data analysis and reporting.


Abilities and skills

  • Attention to detail and accuracy.
  • Strong problem-solving skills.
  • Excellent organizational skills.
  • Ability to communicate effectively and collaborate with technical and cross-functional teams from both, business and IT.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Flexibility to balance competing initiatives between project delivery and customer support.
  • Good judgment, a sense of urgency, and commitment to high standards of ethics, regulatory compliance, customer service and business integrity.




  • Direct reports:  No
  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs.
  • Travel: Minimal travel required.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace.  As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. 
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy 


Job Family: Information Technology      
Division: Global Technology 
Department: ​Integrated Supply Chain Portfolio ​
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol || CA - Canada : Ontario : Toronto 

Company: McCain Foods (Canada) 

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