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Position Title:Dock Manager

Position Type: Regular - Full-Time ​

Requisition ID: 6358

Company: Day & Ross Inc.   


At Day & Ross, you'll go far.

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross is one of the fastest-growing and oldest providers of transportation solutions. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America. 


For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited

About the Role
Dock Manager
Hamilton, OH


Available Shifts:

6:00AM - 3:00PM

4:00PM - 1:00AM

7:00PM - 4:00AM


As a Dock Manager, you will be responsible for overall dock operations, including day to day processes and procedures, to ensure safety and optimal dock performance.


How You’ll Help
•    Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
•    Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Operations Manager. 
•    Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
•    Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
•    Hold effective, weekly toolbox meetings and ensure safety issues are addressed.
•    Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
•    Responsible for receiving either incoming freight and prep for the outbound shift and tracking, logging and properly organizing all inbound shipments (Inbound Shift Only)

•    Properly load freight on the proper outbound routes to assigned locations, as well as tracking shipment, logging departures an reporting any delayed or late shipments (Outbound Shift Only)
•    Tracks and communicates monthly performance stats to the team to help measure, develop and improve operational performance.
•    Other duties as required.


Your Skills & Experience:
•    Post secondary education, preferably in operations, logistics, or business. An equivalent combination of education and experience may be considered
•    Minimum of five years experience in transportation or warehousing industry, preferably dock operations
•    Previous leadership experience and/or experience in the transportation industry are strong assets
•    Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
•    Advanced communication skills, particularly verbal
•    Computer skills, including the use of MS Word, Excel & Outlook, and web based programs.
•    Strong interpersonal skills including customer focus
•    Results driven
•    Appropriate sense of urgency
•    Strong sense of safety; training and experience in similar safety sense environments a strong asset
•    Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset


Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted.


As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Location(s): Columbus || US - United States of America : Ohio : Cleveland || US - United States of America : Ohio : Columbus 

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