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Position Title:Training Facilitator

Position Type: Temporary - Full-Time ​

Requisition ID: 14003

Grade: [[cust_payGrade]]  

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far.
From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America. 


For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role
Training Facilitator
Contract (Full-time)
Greater Toronto Area


A new Training Team, with members exclusively dedicated to the project as an addition to the COS team with the primary responsibility to train all end-users of the solution within our cross-Canada network.


How You’ll Help

  • Travel to designated Day & Ross locations to provide direct support for training and Go-Live
  • Enable success of implementation by supporting Organizational Change Management (See other OCM activities below)
  • Training Activities:
    • Training content input/demos and reviews
    • Develop exercise outlines
    • Assist in determining appropriate exercises from test scripts and setting up data
    • First point of contact in training design & build
    • Participate in trainers calls & provide support throughout end-user training
    • Conduct End-User training delivery, both in person and virtually.
    • Provide post roll-out support
  • Other OCM Activities:
    • Participate in Change Network – Super Users and SME Engagement (e.g., onboarding, providing input for materials, providing demos
    • Provide communications input, conduct reviews and validate, conduct business demonstration sessions, provide support during end-user events
    • Validation of Change Personas, Change Journey Map, Go-Live Readiness Checklists
    • Participate in Hypercare activities
  • Other duties as required.


Your Skills & Experience

  • Post-secondary education in supply chain, logistics, business or a related field is an asset but not required. 
  • 1-3 years’ experience in transportation, logistics or a related field is an asset but not required. 
  • Presentation, training, and facilitation experience considered an asset and preferred.
  • Experience with Truckmate considered an asset.
  • Motivated: Has a fierce commitment to excel in the pursuit of goals. 
  • Curious: A penchant for seeking out new experiences, knowledge, and candid feedback and an openness to learning and change. 
  • Learning Agility: Ability to adapt and grow into increasingly complex roles and environments and can deal with the discomfort of change. 
  • Insight: Ability to gather and make sense of information. 
  • Determination: The wherewithal to pursue difficult goals despite challenges and to bounce back from adversity or setbacks. 
  • Engagement: Ability to communicate a persuasive vision and connect with people. 
  • English/French bilingualism an asset but not required. 
  • Up to 75% travel may be required. 

Day & Ross is committed to providing a safe working environment for our employees, visitors, vendors, customers, and other members of our communities. In line with our culture and values, we believe that being vaccinated is the most effective way to protect each other.  It is therefore a requirement that the successful candidate for this role be fully vaccinated and have completed the mandatory incubation period prior to the candidate’s start date with Day & Ross.  

Day & Ross is committed to applying the foregoing in accordance with applicable human rights legislation. The Company will review all requests for reasonable accommodation based on a protected ground on a case-by-case basis, and such accommodations will be granted where they do not cause Day & Ross undue hardship or pose a direct threat to the health and safety of others.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation; Information Technology; Supply Chain & Logistics

Location(s): CA - Canada : Ontario : Brampton || CA - Canada : Ontario : Mississauga || CA - Canada : Ontario : Toronto 

Apply now »