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Position Title:Carrier Relations Compliance Coordinator

Position Type: Regular - Full-Time ​

Requisition ID: 8800

Company: Day & Ross Inc.   


At Day & Ross, you’ll go far. 
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators. 


We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role
Carrier Relations Compliance Coordinator
Brampton, ON


The Carrier Relations Compliance Coordinator is responsible to ensure the on-boarding of Interline, Agent and Hired Truck Operations are compliant with Company policy, Provincial and Federal regulations. Related  function of this role is intake of Proof Of Delivery from Carriers, auditing of current processing functions, invoices and documented follow up with all stakeholders.  


How You’ll Help

  • Manages time and initiatives effectively and independently and achieves compliance with  Carrier On boarding Paperwork including CVOR, Safety Profile, Insurance Liability  Coverage, Rate Tariffs and Contract Paperwork. 
  • Coordinate the migration of Carrier Partners EDI/Web forms, PODs to ensure compliance to corporate requirements
  • Provides administrative support as a team member to ensure Carriers provide On Time Service Levels and submit Proof of Deliveries in a timely manner
  • Creates awareness, identifies issues, problems, opportunities by working collaboratively with other departments to ensure improved customer experience and profitability.  
  • Delivers effectively using persuasive skills by working collaboratively with both internal and external stakeholders daily, sharing relevant information.  Utilizes multiple methods of communication depending on the stakeholder, delivering communication that is clear, concise, timely, detailed and well-understood by all parties involved.
  • Develop, Train  and Implement  SOP’s for Carrier Partners by partnering with applicable stakeholders from various departments in the business and Carrier Partners
  • Support department to create and report on KPI’s, Metrics and Scorecards to measure and monitor performance 


Your Skills & Experience: 

  • College, University degree or equivalent experience  
  • 3+ years experience in transportation/logistics industry 
  • Ability to map processes and document SOP’s
  • High degree of computer proficiency with Excel, PowerPoint and other MS Office applications 
  • Excellent communication skills, both verbal and written 
  • Must be able to self manage, take initiative and work independently
  • Able to analyze, interpret and solve problems
  • Able to gather input from internal & external customers


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation; General & Administration; Supply Chain & Logistics     

Location(s): Brampton || CA - Canada : Ontario : Brampton || CA - Canada : Ontario : Mississauga 

Apply now »