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Position Title:Driver Manager

Position Type: Regular - Full-Time ​

Requisition ID: 16733

Grade: Grade 03  

Company: Day & Ross USA, Inc.   


At Day & Ross, you’ll go far.
From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross is one of the fastest-growing and oldest providers of transportation solutions. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America. 


For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.


About the Role
Off-Shift Driver Manager
Full-time (Monday - Friday 3:00PM - 12:00AM)
Location: 69096 Powell Road, Armada.

The role requires driver managers to ensure safe, on-time delivery for various customers, while maximizing the productivity and profitability of an assigned fleet of drivers and trucks. Driver Managers are also responsible for creating a positive quality of work for drivers and provide safe and effective driver management to enhance driver retention. Lastly, they insure driver adherence to company policy and procedures.


How You’ll Help

  • Monitor critical loads, be able to determine when a recovery plan is needed and be able to execute plan to ensure on-time delivery or to achieve other objectives.
  • Provide complete load information, including routing and directions to ensure drivers are fully prepared for work assignment.
  • Ensure driver success through relationship building, effective communication, positive recognition and timely addressing of issues (performance and personal related).
  • Assist/coach driver on time management issues, i.e., departure times, driving time management to insure on-time delivery and hours of services compliance.
  • Assist/coach drivers with on-board ELD system and HOS compliance.
  • Monitor all on-board ELD message communication.
  • Maintain accurate and complete files for all records within TMS System – For drivers, trips and customers.
  • Answer phones and electronic communication from both drivers and customers.
  • Monitor TMS System software for correct trip information and flow.
  • Follow all established processes, procedures and protocol.
  • Maintain compliance with DOT regulations and company rules.
  • Understand driver pay structure.
  • Process driver requests for time off according to company policy.
  • Document any issues or discussions with the driver regarding performance.
  • Utilize various tools in the ELD System and TMS System systems per company processes and procedures.
  • Work with Driver Management Team to coordinate weekend dispatch coverage on a rotating schedule as needed.
  • We require that your schedule is flexible.


Your Skills & Experience: 

  • Minimum of a high school Diploma or GED, with Logistics experience preferred.
  • 4-Year College degree preferred.
  • Knowledge and experience in Transportation is required.
  • Previous Supervision, Transportation and/or Operational experience is necessary.
  • Experience leading a team of front line employees and supervisors from a remote setting.
  • TMS System software expertise preferred.
  • Experience with PeopleNet or Qualcomm systems.
  • Contributing to the development and maintenance of operational budgets.
  • Must have strong, positive leadership, influencing and follow up skills.
  • Knowledge of DOT Rules and Regulations.
  • Proficient in the use of MS Office applications, a working knowledge of SAP small business a plus.
  • Communication skills – Very high level of verbal and written communication.
  • Demonstrated customer relationship skills and excellent customer service.
  • Strong conflict resolution skills.
  • Able to work deadlines in high transactional environment.
  • Ability to Multitask effectively


Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

Function: Transportation

Location(s): US - United States of America : Michigan : Armada 

Apply now »